Legal
Shipping & returns
How and when your cards travel, and what to do if something goes wrong.
Last updated: September 2026
Where we ship
We currently ship to addresses within the United States only. Every card is sent by USPS with a Forever stamp already on the envelope.
When it ships
Subscription cards mail on the 20th of each month. Join by the 10th to receive that month's mark; subscriptions started after the 10th begin with the following month's mark.
One-off and shop orders are packed and mailed within 3–5 business days.
Your address
Please keep your shipping address up to date — subscribers can update theirs by emailing us before the 10th. We can't be responsible for orders sent to an address that's no longer current.
All sales are final
Because every card is hand-stamped in small batches, all sales are final — we don't offer returns, refunds, or exchanges. This applies to card packs, one-off marks, gifts, and subscription payments alike.
You can cancel a subscription at any time to stop future charges; payments already made aren't refunded. See our Terms for how billing and cancellation work.
If something arrives damaged
We pack every order with care, but the post can be rough. If your order arrives damaged, email us within 14 days of the mailing date with a photo and we'll do our best to make it right.
Questions
Email us anytime at community@alittleoften.com and a real person will reply.